Contact Us
We're here to help.
Whether you have a question before placing an order, need assistance accessing your template, or need support after your purchase, we're always happy to assist.
Customer Support
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Germany Time)
Response Time
We typically respond to all customer inquiries within one business day.
Need a quicker answer? Use the live chat available in the bottom-right corner of our website.
For faster assistance, please include your order number and a brief description of your question.
Before You Contact Us
You may find the answer to your question in one of these pages:
Digital Product Information
Invitation8 exclusively sells digital products.
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Instant digital delivery after successful payment
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No physical products are manufactured or shipped
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Templates are compatible with the free version of Canva
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Secure online checkout
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Worldwide digital delivery
Business Information
Brand
Invitation8
Founder
Roman Kovalchuk
Business Type
Independent Digital Design Studio
Business Address
Finkenweg 19
58640 Iserlohn
Germany
Our Commitment
Customer satisfaction is important to us.
If you experience any issues accessing your template, have questions about customization, or need assistance with your order, we'll do our best to resolve your request as quickly as possible.
Thank you for choosing Invitation8.
Send Us a Message
Have a question about your order, template access, customization, or one of our products?
Fill out the form below and we'll get back to you as soon as possible.
We typically respond within one business day.
If your message relates to an existing order, please include your order number for faster assistance.
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